Legal
Last updated April 2026
Terms of Service
By using Flaburr, you agree to these terms. Please read them carefully.
Welcome to Flaburr. These Terms & Conditions govern your use of our website and the purchase of our flavoured butter products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or using it under supervision.
- These Terms apply to all users, customers, and visitors of the website.
- Flaburr reserves the right to update or modify these Terms at any time.
2. Products & Orders
- All products listed are subject to availability.
- We reserve the right to refuse or cancel any order at our discretion.
- Prices are subject to change without prior notice.
- We strive for accuracy, but errors in product descriptions or pricing may occur.
3. Product Usage
- Flaburr products are perishable food items and should be consumed as per storage instructions.
- Customers are responsible for checking ingredient details before consumption.
- We are not liable for misuse or improper storage of products.
4. Payments
- We accept payments via secure third-party payment gateways.
- All transactions are subject to verification and approval.
- Flaburr does not store your payment details.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors.
- Flaburr is not responsible for delays caused by logistics partners.
- Slight changes in product texture (e.g., melting) during transit are possible.
6. Returns & Refunds
Due to the perishable nature of our products, returns are limited. Refunds/replacements are only applicable in case of:
- Damaged product
- Incorrect item delivered
Customers must report issues within 24–48 hours of delivery.
7. Intellectual Property
- All content on this website (logo, images, text, branding) belongs to Flaburr.
- Unauthorised use, copying, or reproduction is strictly prohibited.
8. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or misuse the website
- Provide false or misleading information
9. Limitation of Liability
Flaburr shall not be liable for:
- Any indirect or incidental damages
- Loss due to improper usage or storage
Use of our products and website is at your own risk.
10. Indemnification
You agree to indemnify and hold harmless Flaburr, its owners, employees, and partners from any claims, damages, or losses arising from:
- Your use of the website
- Violation of these Terms
- Misuse of products
11. Force Majeure
Flaburr shall not be held responsible for delays or failure in performance due to events beyond our control, including:
- Natural disasters
- Pandemic
- Government restrictions
- Technical failures
12. Termination
- We reserve the right to terminate or suspend access to our website if any Terms are violated.
- Orders may be cancelled in such cases.
13. Governing Law
- These Terms shall be governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Nashik, Maharashtra.
14. Privacy
Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
15. Changes to Terms
- Flaburr may update these Terms at any time.
- Continued use of the website means you accept the updated Terms.
16. Contact Us
For any questions regarding these Terms:
Privacy Policy
We respect your privacy. Here's how we handle your data.
At Flaburr, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a) Personal Information
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
b) Payment Information
- Payment details are processed securely via third-party payment gateways.
- Flaburr does not store your card or payment details.
c) Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and browsing behaviour
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfil your orders
- To communicate order confirmations, updates, and support
- To improve our website, products, and customer experience
- To send promotional offers, updates, and marketing communications (only if you opt-in)
- To prevent fraud and ensure website security
3. Sharing Your Information
We may share your information with trusted third parties only when necessary:
- Payment gateways for secure transactions
- Delivery and logistics partners for order fulfilment
- Shopify and analytics tools for website functionality and performance
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyse website traffic and performance
- Personalise content and offers
You can choose to disable cookies through your browser settings. See our Cookie Policy for more details.
6. Third-Party Links
Our website may contain links to third-party websites. Flaburr is not responsible for the privacy practices or content of those external websites.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Changes to This Privacy Policy
Flaburr reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Cookie Policy
How we use cookies to improve your experience on our site.
This Cookie Policy explains how Flaburr uses cookies and similar technologies to recognise you when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.
By continuing to browse or use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, mobile, tablet) when you visit a website. They help websites function properly, improve user experience, and provide analytical information.
2. How We Use Cookies
Flaburr uses cookies to:
- Ensure the website functions properly
- Remember your preferences (like cart items, login details)
- Improve website performance and user experience
- Analyse traffic and user behaviour
- Provide relevant offers and marketing
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly (e.g., cart, checkout, security).
Performance & Analytics Cookies
These help us understand how visitors use our website (e.g., pages visited, time spent).
Functional Cookies
These remember your preferences and settings to enhance your experience.
Marketing & Advertising Cookies
These cookies may be used to show relevant ads and promotional content.
4. Third-Party Cookies
We may allow third-party services such as:
- Shopify
- Payment gateways
- Analytics tools (e.g., Google Analytics)
These services may place cookies on your device to help us operate and improve our services.
5. Managing Cookies
You have full control over cookies:
- You can disable or delete cookies through your browser settings
- You can choose to block certain cookies
Please note: Disabling cookies may affect website functionality (like checkout or login).
6. Data Privacy
Cookies do not typically contain personally identifiable information. However, any data collected is handled as per our Privacy Policy.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Disclaimer
Important legal disclaimers regarding our products and services.
At Flaburr, we are committed to delivering high-quality flavoured butter products. By purchasing and using our products, you agree to the following terms:
1. Food Product Disclaimer
Flaburr products are food items intended for consumption and are not intended to diagnose, treat, cure, or prevent any disease.
2. Allergen Information
Our products may contain or come in contact with:
- Milk (Dairy)
- Nuts
- Herbs & spices
Customers with food allergies or sensitivities should review ingredients carefully before consumption. Flaburr shall not be held liable for allergic reactions.
3. Taste & Preference Variation
Taste, texture, and flavour intensity may vary based on:
- Ingredients batch
- Storage conditions
- Individual preference
We do not guarantee that every product will match personal taste expectations.
4. Storage & Handling
- Products must be refrigerated as per instructions.
- Once opened, consume within the recommended time.
- Improper storage may lead to spoilage, for which Flaburr is not responsible.
5. Shipping & Delivery
We take utmost care in packaging; however:
- Slight melting or texture changes may occur during transit.
- Flaburr is not liable for delays or damages caused by third-party logistics partners.
6. Product Representation
- Images shown on website/social media are for illustration purposes only.
- Actual product appearance may slightly differ.
7. Limitation of Liability
Flaburr shall not be liable for:
- Any indirect or incidental damages
- Misuse or improper handling of products
Use of our products is at the customer's discretion.
8. Returns & Refunds
Due to the perishable nature of our products:
- Returns may not be accepted unless the product is damaged or incorrect.
Please refer to our Terms & Conditions for details.
9. Contact Us
For any queries or concerns, contact us at: